EXECUTIVE DIRECTOR, COMPANY QUALITY AND CUSTOMER SATISFACTION
Nigel was appointed Executive Director, Company Quality and Customer Satisfaction in October 2020, and is responsible for driving quality improvements across the business.
Nigel has 30 years of experience working for large-scale manufacturing organisations in the automotive and aerospace sectors, with expertise in engineering management, operations management, lean systems, and quality improvement.
He began his career at Ford Motor Company, holding a number of positions during a 14-year stay, before moving to BAE Systems as a Director in 2005, where he spent seven years.
In 2012, Nigel joined JLR as Director of Powertrain Manufacturing and subsequently held the positions of Director of Quality and Automotive Safety and Operations Director of the Solihull Manufacturing plant.
Nigel is a strong team leader with a passion for developing the next generation of talent. He is at the forefront of the sector, and is a member of several external bodies, including the Shingo Executive Advisory Board, the International Automotive Task Force as JLR's nominated representative, the Institute of Engineering Technology, and chairs the Tata Network Forum for Business Excellence in Europe.
Nigel is married with one son and lives in Warwickshire. Outside of work, he enjoys all aspects of rugby whether playing, coaching, or watching.